SeeClickFix
SeeClickFix is a web and mobile 311 reporting platform used by many local governments to help residents identify, document, and report roadway and infrastructure problems. It is particularly useful for reporting potholes, damaged signs, drainage issues, and other public works concerns. [seeclickfix.com], [civicplus.com]
Key features include:
Key features include:
- Pothole and road issue reporting: Residents can submit reports for potholes, pavement damage, drainage problems, road maintenance needs, traffic signs, and signal issues. [santarosa.fl.gov], [knoxcounty.org], [government...lsinfo.com]
- Interactive mapping and GPS location identification: Users can pinpoint the exact location of a road problem on a map, helping crews find and address issues more efficiently. [government...lsinfo.com]
- Photo and video uploads: Reports can include photographs and, in some jurisdictions, videos documenting the condition of the roadway. [knoxcounty.org]
- Detailed descriptions: Users can provide comments and information about the severity, size, or safety concerns associated with a pothole or road defect. [knoxcounty.org]
- Status tracking: After submitting a report, residents can monitor its progress from submission through acknowledgment, repair, and closure. [santarosa.fl.gov], [civicplus.com]
- Automated notifications and updates: The system provides updates as agencies review, assign, and complete work orders. [civicplus.com], [knoxcounty.org]
- Duplicate report detection: If a problem has already been reported, users may be directed to follow the existing request rather than creating a duplicate. [santarosa.fl.gov]
- Two-way communication: Residents and government staff can exchange information and comments regarding reported issues. [civicplus.com], [government...lsinfo.com]
- Mobile app and web portal access: Reports can be submitted from smartphones or desktop computers. [santarosa.fl.gov], [civicplus.com], [government...lsinfo.com]
- Public transparency: Many jurisdictions allow residents to view reported issues and their status, promoting accountability and public awareness. [seeclickfix.com], [government...lsinfo.com]
- Anonymous reporting options: Users may choose to submit certain reports anonymously while still receiving status updates. [seeclickfix.com]
- Area and keyword alerts: The platform can notify users about issues and updates related to selected geographic areas or keywords. [knoxcounty.org]
ChatGPT Source
Does the user of SeeClickFix able to run reports by zip code or street or highway?
Yes—with an important distinction between what SeeClickFix records and what its standard reporting interface can directly group by.
SeeClickFix records each service request with an address plus exact latitude/longitude coordinates. Its API can retrieve issues by geographic area, date, status, request type, and search terms. Agency customers can also export organizational data to CSV or Excel.
That means an agency using SeeClickFix can produce analyses such as:
Desired report
Possible?
How
By ZIP code - Yes
Requests can be geographically assigned to ZIP-code boundaries, although ZIP code is not listed as a standard public API filter.
By street - Yes
Each request has an address and coordinates; street names can also be searched/filtered.
By highway/road - Yes
Requests can be selected using the road name/address or the road's geographic corridor.
By neighborhood/district - Yes
SeeClickFix supports geographic areas and administrative boundaries.
By type (pothole, drainage, etc.) - Yes
Request types are explicitly recorded and filterable.
By date/status - Yes
Creation/update dates and open, acknowledged, closed and archived statuses are supported.
Particularly useful for Alachua County road analysisIf Alachua County implemented SeeClickFix comprehensively, the underlying data could support reports such as “Pothole complaints by ZIP code,” “Complaints on NW 39th
Does the user of SeeClickFix able to run reports by zip code or street or highway?
Yes—with an important distinction between what SeeClickFix records and what its standard reporting interface can directly group by.
SeeClickFix records each service request with an address plus exact latitude/longitude coordinates. Its API can retrieve issues by geographic area, date, status, request type, and search terms. Agency customers can also export organizational data to CSV or Excel.
That means an agency using SeeClickFix can produce analyses such as:
Desired report
Possible?
How
By ZIP code - Yes
Requests can be geographically assigned to ZIP-code boundaries, although ZIP code is not listed as a standard public API filter.
By street - Yes
Each request has an address and coordinates; street names can also be searched/filtered.
By highway/road - Yes
Requests can be selected using the road name/address or the road's geographic corridor.
By neighborhood/district - Yes
SeeClickFix supports geographic areas and administrative boundaries.
By type (pothole, drainage, etc.) - Yes
Request types are explicitly recorded and filterable.
By date/status - Yes
Creation/update dates and open, acknowledged, closed and archived statuses are supported.
Particularly useful for Alachua County road analysisIf Alachua County implemented SeeClickFix comprehensively, the underlying data could support reports such as “Pothole complaints by ZIP code,” “Complaints on NW 39th